FQAs


Do you give refunds?

NO FULL OR PARTIAL REFUNDS WILL BE GIVEN AFTER ANY SERVICE IS COMPLETED. Special circumstances may be made if there is an issue with your service with regards to dissatisfaction or wanting a different shape/color, however, a refund is not guaranteed as the service was already carried out and tattoos are not physical, tangible items

Does the consultations have a cost or is it free?

If consultations are scheduled on the same-day as the initial session, then the consultation fee will be waived. If consultations are not scheduled on the same-day, a $50 consultation fee will be charged. This consultation Fee of $50 should be paid when you book your appointment. If you don’t provide 48 hours’ notice to reschedule or cancel your appointment your consultation fee will be forfeited and if you rebook at a later date a new deposit will be required. Please read our cancellation policy.

What happens if I don’t arrive on time to my appointment ?

Please arrive on time for your appointment. Being late for your appointment sets the following client’s appointment back. We respect our client’s time and expect the same courtesy. If you arrive more than 15 minutes late for your appointment, we reserve the right to cancel your appointment and your deposit will be forfeited.

Do you require a Deposit to book any appointment?

A deposit of $100 will be charged in order to reserve your appointment. The deposit will go towards the service and If you don’t provide 48 hours’ notice to reschedule or cancel your appointment your Deposit of $100 will be forfeited and if you rebook at a later date a new deposit will be required. Please read our cancellation policy.

Do you have a cancellation policy?

Should you need to cancel or reschedule your appointment or touchup, we kindly ask for 48 hours’ notice in order to fill your appointment. If 48 hours’ notice is not provided, your deposit will be forfeited and if you rebook at a later date, a new deposit will be required. If a deposit was not collected, you will still be charged a cancellation fee of $175.  If you do not show up to your touch-up appointment, your touch-up will be forfeited and does require a separate appointment.